Adding value - even on the M74!

Full on week ahead that will take me to 3 countries, jsut hope the weather stays favourable! I thought I was sitting an examination on the M74 when not one but two customers called me to help them set up WS. I know my knowledge is good, but even I suprised myself by talking them both through a process on the software while doing 65mph on the M74...... it was almost like a scene from one of those 70's disaster movies trying to land a plane with the volunteer plucked from row 3 seat B! I imagine the customer in question would see that value late on a Friday evening as worth every penny! Oh did I mention........it was free?

Next Year I am looking at how we can continue to add value for our customers and have thought that maybe we have an opportunity to expand our Key Manager Programme to include a Mentoring Pool (Have a look at my Linkedin profile and apply to join the Fitness Hub Group to discuss it more) the idea is to act as a kind of Google for Fitness Managers to get help in Management - have a look and give me some feedback.

Well the weekend is at the stage where its now pack the bages in prep for an early drive to Wales in the morning, no golf clubs loaded though, its weekends only at this time of the year. Shot a best of 72 on Saturday so that put a smile on my face as well as Cardiff Blues beating Toulouse in Heineken Cup Rugby.

Have a good week and keep the foot on the gas! Work Hard Play Hard.

DO'S